Privacy Policy

Effective Date: July 30, 2024

Welcome to GENCARD. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our app.

Information We Collect

a) User-Provided Information:

• Content you submit to the AI service ("Prompts") - We do not store these prompts

b) Automatically Collected Information:

• Device information (e.g., device type, operating system)
• Usage data (e.g., app features used, interaction with AI-generated content)
• Performance and error data

How We Use Your Information

We use your information to:

• Provide and improve the GENCARD app and its AI services
• Respond to your inquiries and support requests
• Analyze app usage and performance
• Ensure compliance with our Terms of Service and Acceptable Use Policy
• Protect against fraudulent or illegal activity

Data Sharing and Disclosure

We may share your information with:

• Amazon Web Services (AWS), our cloud service provider
• Anthropic, our AI service provider
• Law enforcement or other authorities when required by law

We do not sell your personal information to third parties.

Data Retention and Security

We retain your data for as long as necessary to provide our services and comply with legal obligations. We implement reasonable security measures to protect your information from unauthorized access or disclosure.

Your Rights and Choices

You may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing activities
• Request data portability

To exercise these rights, please contact us at [email protected].

Children's Privacy

GENCARD is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or web.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using GENCARD, you agree to the terms of this Privacy Policy.